AI workers,
on your team.
Digital team members working 24/7 across your software — from communication to automation.
"Managing our marketing, communication, and customer operations from a single hub significantly improved our operational efficiency. With nwds.ai we gained full visibility over our digital operations."
Okay Yücedağ
CEO / Portel Teknoloji A.Ş.
TRUSTED AT ENTERPRISE SCALE
VOICE AI AGENT
It starts talking
the moment it picks up
No dead air, no robotic delivery. A voice-to-voice model holds a real conversation with your customer, straight over your own phone line.
On a phone call, that's how fast it composes an answer
The reply is on its way the second your customer stops talking.
Measured on real phone calls. In chained systems every hop — speech to text, model, text to speech — piles on more delay.
Voice to voice, no middle layer
No speech-to-text → LLM → text-to-speech chain. The model hears audio and answers in audio — intonation, emphasis and pauses survive.
Every language, tuned one by one
30+ languages, and each one gets real work: correct phonetics, brand and abbreviation pronunciation, plus a per-account pronunciation dictionary. "We support 30+ languages" is where most vendors stop.
Plugs into your existing phone system
Your numbers and your PBX stay yours. It registers as a standard SIP trunk, so it works with Twilio, Telnyx, Vonage and any carrier or on-premise system that speaks SIP.
Lives inside the CRM
Answers from your knowledge base, books appointments, takes notes, transfers to your team. Transcript and summary land in your panel the moment the call ends.
Inbound and outbound, one assistant
Upload a list and let it dial concurrently. It recognises voicemail and hangs up instead of leaving a message.
It remembers you
It recognises the caller, greets them by name and picks up where your last conversation left off.
European infrastructure, GDPR aligned
The platform runs on infrastructure in Frankfurt, inside the EU. Everything from call recordings to customer records is stored encrypted and behind role-based access, in line with GDPR.
UNIFIED PLATFORM
AI and humans, together on one screen.
Manage, analyze and turn your customer conversations into automated actions. Human touch and AI power come together on a single screen.
PLATFORMS
Every channel, one platform.
Phone, WhatsApp, Instagram, email and marketplaces — manage every channel your customers use from a single workspace.
For enterprises
Enterprise-grade capabilities
Everything you need to deploy your brand at scale.
Support SLA
Contracted uptime and performance guarantees with capacity dedicated to your volume.
SSO, OAuth and RBAC
Enterprise sign-on, OAuth2 for secure integrations, and granular access controls.
AI Guardrails
Built-in conversation guardrails prevent model hallucinations and protect data integrity.
Dedicated Onboarding
Go live within a week with a dedicated engineer embedded in your team.
Scalable Infrastructure
Scale to millions of interactions with concurrent calls and messages at peak times.
SOC 2, GDPR and ISO compliant
Build AI workers that meet the security standards your business relies on.
SUCCESS STORIES
How brands scale with newads
Orange County Hotels
TRAVEL & HOSPITALITY
"With our AI workers we cut customer response time from 8 minutes to 12 seconds. We halved operational costs while raising customer satisfaction to 94%."
— Mehmet Demir, Director of Digital Transformation
Grundig
APPLIANCES & ELECTRONICS
Annual savings — across millions of customer interactions.
Gezimod
TRAVEL & HOSPITALITY
AI call and messaging flows across dozens of scenarios every month.
Everyday conversations. Extraordinary outcomes.
interactions processed
uptime for enterprise customers
active AI workers
enterprise brands & teams
average reply in messaging